Timing Results Enquiry

Cannot see your results online or spotted an error with your details?

Cannot see your times or need to change some details? no need to worry we have several backups in place in order for us to find your times. No timing system is 100% perfect and on the odd occasion we do have problems with timing chips not reading or failing to work. We generally get 99.5% reads across an average race. To combat this problem we have a couple of backup systems in place so that we can get 100% of the times for all competitors that cross the finish line. We have live HD cameras running at all of our finish lines and we can use this footage to rectify any issue we may face.

Please fill in the form below and we will check any enquiries and get them rectified as soon as we can.

Please Note: It would be very helpful if you could try and fill in as much information as possible. The more you provide the quicker it will be rectified.
COMPETITOR DETAILS

NAME

Leave this empty:



E-MAIL


RACE NO


SELECT THE EVENT YOU TOOK PART IN


DATE OF BIRTH

Format DD/MM/YYYY

QUERY TYPE


In some instances your chip time may have failed to register on the start line. If you started alongside someone please enter their number below. This will mean we can provide you with an accurate chip time.

STARTED WITH

Please enter the number of anyone you started with or alongside

FINISHED WITH

Please enter the number of anyone you finished with or alongside

WATCH TIME

Please enter your watch time format: HH:MM:SS Please provide us with as much detailed information as possible as an example your chip time is the same as your finish time could mean that your timing chip did not read on the start lines. If this is the case and you crossed the line with a friend then give us their race number and we can utilise the same start time for yourself. Alternatively we have live finish line video clips at all of our events. If you can let us know what you where wearing as en example the colour of you're t-shirt etc then it will help our staff locate you on the backup video cameras.

Our backup cameras account for 100% of competitors who cross our finish lines so we will be able to find you. By giving us the information needed will only speed up the process of getting your times right.

Most of the events that we provide timing for now include finish line competitor video clips, in some cases it is helpful if you can locate yourself as you know when you may have finished and will be able to find yourself a lot easier than we can. Please check this before submitting details as it will speed the process up.

COLOUR OF TOP (BLUE T-SHIRT/JACKETS ETC)

COLOUR OF BOTTOMS ( BLACK SHORTS/LEGGINGS ETC)

ANY OTHER CLOTHING (WHITE CAP/SHADES ETC)


FURTHER DETAILS


Help us to help you. Have you really submitted as much information as possible? Before you submit this enquiry form please ensure that you have answered all of the questions and given as much information as possible. When we check these enquiries the most detailed enquiries will be dealt with first many thanks.